Business Analyst Level 3

Job Details

Job ID: 10810

New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL.


Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence.


As a Business Analyst Level 3, you will be supporting the Quality Assurance Office  which is responsible for ensuring that hardware and software products work in the extreme conditions of space by providing independent verification that the critical requirements are implemented correctly during fabrication, integration, test and launch. The organization is team based, improvement oriented and believes that work can be fun.


The ideal candidate will have demonstrated experience in supporting a large technical section in their financial and workforce operations. Additionally, a successful candidate will exhibit excellent teaming and communication skills, strong work ethic, confidence and positive outlook, emotional intelligence, and a passion for what you do. The selected candidate will assist the Business Administration Manager (5112) in managing all section financial and workforce requirements including budget planning and analysis, analytics and reporting, workforce estimating and analysis, and proposal activities.


Candidate will be the Administrative team leader for the following tasks:

  • Daily management of the Quality Assurance Service Center including budgeting, creating service orders and reconciling upload failures, preparing annual call packages, monitoring and evaluating cost distribution variances, and recommending changes and/or enhancements to processes and procedures
  • Evaluation of current section financial and workforce tracking and reporting structures and tools, make recommendations for enhancements and improvements, implement approved changes, and respond to calls and related action items (typical funding sources include PEMOPS, TEFIM, Investment, flight projects);
  • Creating an end-to-end tracking and reporting system for all proposals, including mapping requested and received funding to section strategic initiatives
  • Developing baseline budgets, preparing and distributing weekly, monthly, and/or quarterly obligation and cost analysis and variance reports to managers, technical staff, MAMs, CAMs, Cost Accounting and others as needed
  • Establishing a robust method of collecting accurate data associated with staffing forecasts and plans, and submit work-year data to Institutional reporting tools such as Institutional Workforce Forecast (IWF) and various Directorate/Division workforce reports
  • Ad hoc duties as assigned


  • Typically requires a Bachelor’s degree in Finance, Business Administration or (related field) with a minimum of 6 years of related experience; or Master’s degree in similar disciplines with 4 years of related experience.
  • Must have extensive knowledge in one or more of the following areas: Financial resource management, workforce planning, business forecasting, data analytics
  • Demonstrated ability to work independently on key assignments with limited direction, and partner with and/or lead others in a team environment
  • Excellent customer service, organizational, interpersonal, verbal and written communication skills, and good presentation skills
  • Must have excellent computer skills including Excel, Word, PowerPoint, Outlook
  • Strong leadership and communication skills, ability to partner effectively and efficiently with a diverse community of business and technical professionals
  • Must be able to resolve complex issues
  • Ability to review and prioritize assignments
  • Use discretion when working with sensitive or confidential data

Preferred Skills:

  • Detailed understanding and experience in the following areas: Service Center policies, procedures, and practices, JPL business policies and procedures
  • Experience using JPL business tools such as IBT, OBIEE, Data Extractor
  • Understanding of NASA policies and procedures relating to funding and cost practices
  • Familiarity with JPL proposal activities and processes

Work Authorization

U.S. Citizen or Permanent Resident

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JPL is an equal employment opportunity and affirmative action employer and will, whenever possible, actively recruit and include for employment members of underrepresented minority groups, females, disabled veterans, protected veterans, and otherwise qualified persons with disabilities. JPL will hire, transfer, and promote based on the qualifications of the individual to ensure equal consideration and fair treatment of all.

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The Jet Propulsion Laboratory is a federal facility. Due to rules imposed by NASA, JPL will not accept applications from citizens of designated countries unless they are Legal Permanent Residents of the U.S or have other protected status under 8 U.S.C. 1324b(a)(3). The Designated Countries List is available at

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Written requests may be mailed to: Jet Propulsion Laboratory, Attention: Staffing and Employment Programs, 4800 Oak Grove Drive, Mail Stop T1720C, Pasadena, CA 91109